Please read the following terms and conditions and the linked Privacy Policy carefully as your use of the service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). The Site allows you to browse, select and purchase Accessories, Handicraft products and corporate gifts (“Goods” or “Products” or “Services”).
By subscribing to, using any of our services and any purchases made by you through the website shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the foregoing, you shall also be bound by the terms of use of the website or additional terms of service which are displayed with the selection of the product. In there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.
Introduction:
The domain https://www.kraftsandkreations.com including any web-pages thereof is the web-site (“Website”) of M/s Krafts & Kreations (hereinafter “K & K”, “we”, “us” or “our”) having its registered office at B 304, Hillcrest, House of Hiranandani, Hulimavu, Begur Road, Bangalore – 560068.
Through the Website we intend to sell our products including but not limited to Toys, Wallets, home décor, etc., sourced from various artisans across India
Your access to the Website is subject to these terms and conditions (“Terms”) set out hereinafter and the ‘Privacy Policy’, ‘Purchase Order Policy’, ‘Shipping and Delivery’, ‘Return and Exchanges’, ‘Payment Options’ or such other policies as may be introduced by K & K from time to time.
The Company may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site. All updates and amendments shall be notified on the website. The revised version will be effective at the time we post it on the Site, and in the event you continue to use our Site, you are impliedly agreeing to the revised TERMS AND CONDITIONS and Privacy Policy expressed herein.
In addition, if the revised version of this Agreement includes a Substantial Change, we will provide you with 30 days’ prior notice of such Substantial Change as per the Notification Preferences provided by you. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this Agreement. For the purpose of this Agreement, the term “Substantial Change” means a change to the terms of this Agreement that materially reduces your rights or increases your responsibilities.
Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the site, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.
Acceptance of Terms
By using the Website or purchasing products from the Website through any computer resource including but not limited to mobile or tablet devices, you agree that you have read and understood these Terms, various policies and signify you are impliedly agreeing by them in entirety.
User Account, Password, and Security:
You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify kraftsandkreations.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. kraftsandkreations.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
While registering yourself or while placing an order as a guest, you shall provide accurate, correct, complete and up to date information about yourself as requested over the Website. Please note that sale of product(s) to be rendered to you will be dependent upon the Information provided by you. Thus K & K will not be responsible if the information provided by you is inaccurate, false, incomplete or not up to date.
K & K has the right to verify and confirm the Information provided by you at any time. If upon verification it is found that the Information shared with K & K either as a registered user or a guest, is inaccurate, false, incomplete or not up to date in accordance with the Terms, K & K reserves the right to:
Where you are a registered user:
Temporarily or indefinitely suspend or terminate your membership and refuse to provide you with access to the Website without any liability; and/or
Reject your purchase order or stop delivery of the products, without any liability;
Where you are a guest user:
Reserves the right to reject your purchase order or refuse to deliver the products to the address provided by you without any liability;
Services Offered
Krafts & Kreations (“K&K”) operates as an e-commerce platform providing access to a range of internet-based services through its website (collectively referred to as the “Services”). These Services enable users to browse, select, and purchase authentic Indian handicraft products, including but not limited to wooden toys, leather wallets, and home décor items (collectively, the “Products”).
By placing an order through the website, the user authorizes K&K to process such order, arrange shipment, and deliver the Products to the address provided by the user. Upon successful completion of the transaction, K&K shall be entitled to receive payment for the Products and related Services in accordance with the terms set forth herein.
All transactions conducted through the website are subject to availability of Products, verification, and acceptance by K&K. K&K reserves the right to modify, suspend, or discontinue any part of the Services at its sole discretion, without prior notice or liability.
Privacy Policy:
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of K & K. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.
Member Registration:
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt out of our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions. You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.
No Compensation Policy:
If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given as per the Return and Exchange policy. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation will be treated as loss to business cases. K & K holds the rights to cancel orders and block accounts of such customers without any prior notice.
Exactness Not Guaranteed:
K & K hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user, as quality of imagery cannot be taken a final representation. The quality of any products, Services, information, or other material purchased or obtained by you through the Website will be as per the company standards. Alterations to certain aspects of your order such as the brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts.
Intellectual Property Rights:
The contents on the Website shall also contain information provided by K & K’s suppliers, fashion designers, vendors or other parties whose merchandise K & K invites you to purchase. Generally K & K tries to verify the information coming from its suppliers, vendors, fashion designers, etc. before publishing it on the Website. However on certain occasions, K & K may have to take such information on face value and publish it without any further verification. Thus if any of the material is found to be objectionable or is found to have violated any intellectual property rights, the responsibility of this would be with K & K’s suppliers, vendors, fashion designers, etc. who provide K & K with information as well as merchandise.
Indemnification:
You shall indemnify, defend and hold harmless K & K from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by K & K that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
Pricing:
Prices for products are described on our Website and are incorporated into these Terms by reference. Prices, products and Services may change at the discretion of K & K. In accordance with brand guidelines, prices might change when the stocks are replenished. Prices may vary for different geographies and this is at the discretion of the brand.
Termination:
K & K may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms. If you or K & K terminates your use of the Website or any Service, K & K may delete any content or other materials relating to your use of the Service and K & K will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.
Governing Law:
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore.
Headings:
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Unauthorized Charges on your card
If you see charges on your credit/debit card for purchases made on kraftsandkreations.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable K & K to begin an investigation.
Cancellation of Fraudulent/Loss to business Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, K & K reserves the right to cancel all past, pending and future orders without any liability. K & K also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
The customer may be considered fraudulent if any of the following scenarios are met:
Customer doesn’t reply to the payment verification mail sent by K & K
Customer fails to produce adequate documents during the payment details verification
Customer is involved in the snatch and run for any order
The customer may be considered loss to business if any of the following scenarios are met:
Customer with a very high return rate
Invalid/Incomplete address cases
Repeated request for monetary compensation for petty issues
Account for the customers falling in fraudulent or loss to business category may be blocked.
Reviews, Comments & Feedback:
K & K invites you to provide your feedbacks, suggestions, convey ideas and other submissions on the Website or e-mails as long as the same is not violating any Indian laws and is in accordance with these Terms.
For avoidance of doubt, Views on the content of the Website, products, etc. are individual opinions of the visitors based on their knowledge or experience. Thus these Views are personal opinions of the author. K & K neither subscribes to them nor does K & K assume any responsibility or liability for the same.
If you provide Views which violate Indian laws or are contrary to these Terms, K & K, without any liability or prior intimation, reserves the right (but not an obligation) to remove, delete, edit or refuse to retain on Website any such View that in the sole judgment of K & K violates these Terms or any Indian laws. K & K may, if deemed fit, even suspend your access or deny you an access to the Website.
If you post Views on the Website or send your Views by e-mail/letter, you agree:
All Views shall remain property of K & K and K & K shall have irrevocable, perpetual and worldwide intellectual property rights in the Views. Thus K & K has exclusive, royalty-free and fully sub-licensable rights to commercially exploit the Views.
K & K will be entitled to display, distribute, disclose, reproduce, modify, adapt, publish, translate, create derivative works from such Views throughout the world in any media for any purpose whatsoever, without any restriction and without any need to compensate you; and
K & K and its associates, consultants, contracted parties have the right to use the name that you submit in connection with such Views, if deemed fit.You agree to waive your rights to be identified as the author of such Views;
You represent and warrant that the Views submitted on the Website are your personal Views and do not violate any Indian laws or do not hurt any person or entity including that the Views are not defamatory.
You agree to indemnify K & K and its associates, consultants, contracted parties, etc. for any claim against K & K or its associates due to posting of Views on the Website in breach of these (i) Terms or (ii) any of these representation or warranties or (iii) any applicable Indian laws.
