At Krafts & Kreations, every order is packed with care and shipped with the promise of bringing authentic Indian handicrafts closer to your home. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing
All orders are processed within 2–3 business days (excluding Sundays and public holidays).
Once your order is shipped, you will receive an email confirmation with tracking details.
In rare cases of delays (due to high order volume, festivals, or unforeseen courier issues), we will notify you promptly.
2. Shipping Locations
We currently ship across India.
For international orders, please contact us at support@kraftsandkreations.com before placing your order.
3. Delivery Timelines
Metro cities: 4–6 business days.
Non-metro & remote locations: 6–10 business days.
Delivery timelines are estimates; actual delivery may vary depending on courier partner serviceability and external factors.
4. Shipping Charges
Shipping is completely free across India.
No hidden charges or additional fees are applied at checkout.
5. Tracking Your Order
Once dispatched, you will receive a tracking link via email/SMS.
You can also track your order directly through our website by entering the tracking ID on the courier partner’s portal.
6. Packaging & Safety
All products are carefully packed to ensure they reach you in perfect condition.
We use eco-friendly packaging wherever possible to stay true to our commitment towards sustainability.
7. Undeliverable Packages
If a package is returned due to incorrect address, repeated delivery attempts, or refusal to accept, we may contact you for reshipment arrangements.
8. Contact Us
For any queries related to shipping, please reach us at:
✨ Krafts & Kreations Promise: Every handcrafted piece is more than a product—it’s a story. We ensure your story reaches you safely, on time, and with care.
